FAQ

Our price strategy is to deliver exceptional value – without exception. : We supply superb quality, safe and durable valves with an outstanding technical and consultancy service, backup and spare parts.

We offer a high-value consultancy service with free no obligation on-site surveys.

A director will always be responsible for looking after your order. It’s our goal to make your ordering experience easy, smooth and uncomplicated. So you can ask for a quote on the telephone (which we’ll follow up in writing) and you don’t need to quote parts’ numbers. Our aim is to assess your needs as quickly and efficiently as possible in order to quote you promptly

For batch production, the lead time is about 15-60 days after receiving the deposit payment. We can provide production schedule and related photos every two weeks. The lead times become effective when

(1) we have received your deposit, and

(2) we have your final approval for production drawings. If our lead times do not work with your deadline, please send your requirements with your sale. In all cases we will try to accommodate our production plan to your needs.

warranty time: 12 months from the shipment; and we will be responsible for all the quality problems. Longer warranty period could be provided with detailed request and discussion.

Usually sea worthy plywood cases. We usually ship by sea. Air delivery are also optional.

We accept EXW, FOB, CIF, DAP etc. You can choose the one which is the most convenient for you.

Yes, we have professional research & development team. The products can be manufactured as per your request.

Definitely Yes. We welcome your sample order for test and quality check. Mixed samples are acceptable.